Pjs138 Privacy Policy — Our Commitment
Protecting Your Data

Pjs138 (hereinafter referred to as "we", "our platform" or "pjs138.onl") values the trust you place in us when you register and use our services. This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and forms part of our commitment to transparency in the handling of user data.

This document details the types of information we collect, the purposes for collection, how your data is protected, and the rights you hold as a pjs138 user. We encourage you to read this document carefully before using our platform.

This Privacy Policy applies to all users accessing the pjs138.onl website, our mobile app, and all related services. We are committed to ensuring that all personal information collected is handled with full integrity and responsibility.

We only collect information that is strictly necessary for platform operations, legal compliance, and improving user experience. The following are the categories of data we collect:

We never collect information beyond what operations require. Sensitive data such as passwords is stored in encrypted form and cannot be read by anyone, including pjs138's internal team.

The data we collect is used solely for legitimate, stated purposes. We do not use your data beyond the scope you have consented to. The primary purposes for using your data include the following:

• Verify user identity during the registration and KYC (Know Your Customer) process.
• Process deposits, withdrawals, and all financial transactions securely and accurately.
• Provide access to all games, promotions, and services on the pjs138 platform.
• Detect and prevent fraud, money laundering, and suspicious activities.
• Send you important notifications regarding your account, transactions, and security.
• Comply with legal and regulatory requirements applicable in Malaysia.
• Enhance the user experience based on behavioral analysis and feedback.
• Deliver effective and responsive customer support for every inquiry.

Pjs138 applies a "need-to-know" principle across all data sharing. We do not disclose your personal information to any third party except in the limited situations outlined below, and only to the extent strictly necessary.

• Payment Providers: The minimum financial data required is shared with trusted payment gateways (FPX, Touch 'n Go, GrabPay) solely to process your transactions.
• Game Providers: Limited session data is shared with licensed game providers to enable access to game content.
• Legal Authorities: pjs138 will disclose data to Malaysian authorities if required by a court order or an official investigation request.
• Verification Services: Identity information is shared with licensed verification bodies for KYC and anti-money laundering (AML) compliance purposes.

All third parties we work with are bound by strict data protection agreements and are not permitted to use your data beyond the scope agreed upon with pjs138.

The security of your personal and financial data is an absolute priority for pjs138. We continuously invest in the latest security infrastructure to ensure your information is always protected against unauthorized access, loss, or misuse.

• All communications between your device and pjs138 servers are encrypted using TLS/SSL 256-bit protocol.
• User passwords are stored using a one-way hashing algorithm that cannot be decrypted.
• Pjs138 servers are protected by multi-layered firewalls and intrusion detection systems.
• Security testing (penetration testing) is conducted periodically by independent security experts.
• All pjs138 staff with access to user data are bound by strict confidentiality agreements.
• 24/7 active monitoring to detect any unusual activity or intrusion attempts.
• Data backups are performed automatically and stored in an encrypted, isolated environment.

While we employ best-in-class security measures, no system is entirely immune. We encourage users to use strong, unique passwords and enable two-factor authentication (2FA) on their accounts.

Pjs138 uses cookies and similar tracking technologies to enhance the user experience, analyse platform traffic, and ensure the security of your session. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login, game sessions, and transaction security. Cannot be disabled.
• Preference Cookies: Store your language, display, and personal preference settings for a convenient experience.
• Analytics Cookies: Help us understand how users interact with the platform for continuous improvement purposes.
• Security Cookies: Identify suspicious sessions and protect your account from unauthorized access.

You can manage or delete cookies through your browser settings at any time. However, removing essential cookies may affect core functionality of the pjs138 platform. We do not use third-party cookies for advertising purposes.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a pjs138 user have the following rights regarding your personal data. pjs138 is committed to respecting and facilitating the exercise of all these rights.

Pjs138 retains your personal data only for as long as necessary to fulfil the purpose of collection or to comply with applicable legal requirements. Once the retention period expires, data is securely deleted or anonymised.

• Active account data is retained for the duration that your account remains active with pjs138.
• Financial transaction records are retained for a minimum of 7 years in compliance with Malaysia's legal requirements.
• KYC documents are retained for 5 years after account closure for compliance purposes.
• Activity logs and security data are retained for 2 years for investigation purposes if required.
• Analytics cookie data is retained for no more than 13 months from the date of collection.
• Upon account closure at the user's request, non-mandatory data is deleted within 90 days.

If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, that data will be deleted immediately and the account will be closed. If you believe a minor has registered on our platform, please contact us immediately.

Pjs138 reserves the right to modify this Privacy Policy at any time to reflect changes in our privacy practices, updated legal requirements, or changes to the services we offer. All amendments will take effect on the date stated in the latest version.

• The latest version of this Privacy Policy is always available on this page and can be accessed at any time.
• Material amendments will be communicated to users via an in-platform notice or registered email.
• Continued use of the platform after the effective date of any amendment constitutes acceptance of the latest version.
• If you disagree with any amendments made, you have the right to close your account without any penalty.

If you have any questions, concerns, or wish to exercise your privacy rights, pjs138's Data Protection Officer (DPO) team is ready to assist you through the following channels:

• Live Chat 24/7 — available directly on the pjs138 platform and our mobile app.
• DPO Email: [email protected]
• General support: [email protected]
• Typical response time: within 24 hours via live chat and 3 business days via email.